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"Me? Cynical???? No way, I'm just realistic!"
That is the Petal's protest when her friends say she is being cynical.
Pansy is quite cynical/realistic about the application of the constitution in South Africa, and the effectiveness of Chapter 9 institutions like the Public Protector and Human Rights Commission.
That is the Petal's protest when her friends say she is being cynical.
Pansy is quite cynical/realistic about the application of the constitution in South Africa, and the effectiveness of Chapter 9 institutions like the Public Protector and Human Rights Commission.
Although she may be cynical/realistic, at least the Petal doesn't shrug her shoulders in apathy.
Chapter 9 institutions are state institutions supporting constitutional democracy. Pansy recently filed a complaint with the Public Protector and the Human Rights Commission about a certain government department. It's a long shot, she knows. But let's see what comes out of it. Normally their findings are ignored by the relevant department because they have no legal muscle, however they are less likely to be ignored when a case gets media attention. The Public Protector is now pushing for the establishment of a parliamentary committee to enforce her recommendations without delay. Could there be a glimmer of hope?
Pansy's complaints were filed in June. Since then the Public Protector has jacked up their website and complaints can be submitted electronically. In June, Pansy had to phone them to get an e-mail address. They replied 2 months later via snail mail. Seriously. But perhaps that was because their online system wasn't working properly. So the matter is being investigated, albeit at a snail's pace, but it's happening.
The Human Rights Commission still doesn't have a contact e-mail address on their website, Pansy had to phone them to get it, but they have since responded (almost 3 months later) to her via e-mail.
So all is not lost. The offices of the Human Rights Commission and the Public Protector are not as efficient as the banking ombudsman (well designed web site, easy online submission of complaints and response within 3 weeks). However, as more people use the Public Protector and Human Rights Commission, their service will improve. The Public Protector's website has already drastically improved since June - it seems they are going in the right direction.
Chapter 9 institutions are state institutions supporting constitutional democracy. Pansy recently filed a complaint with the Public Protector and the Human Rights Commission about a certain government department. It's a long shot, she knows. But let's see what comes out of it. Normally their findings are ignored by the relevant department because they have no legal muscle, however they are less likely to be ignored when a case gets media attention. The Public Protector is now pushing for the establishment of a parliamentary committee to enforce her recommendations without delay. Could there be a glimmer of hope?
Pansy's complaints were filed in June. Since then the Public Protector has jacked up their website and complaints can be submitted electronically. In June, Pansy had to phone them to get an e-mail address. They replied 2 months later via snail mail. Seriously. But perhaps that was because their online system wasn't working properly. So the matter is being investigated, albeit at a snail's pace, but it's happening.
The Human Rights Commission still doesn't have a contact e-mail address on their website, Pansy had to phone them to get it, but they have since responded (almost 3 months later) to her via e-mail.
So all is not lost. The offices of the Human Rights Commission and the Public Protector are not as efficient as the banking ombudsman (well designed web site, easy online submission of complaints and response within 3 weeks). However, as more people use the Public Protector and Human Rights Commission, their service will improve. The Public Protector's website has already drastically improved since June - it seems they are going in the right direction.
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